An Edinburgh grandmother has sparked outrage after speaking out about her traumatic experience at a nail salon in Wester Hailes. Martine Mayberry, a 62-year-old social worker from Longstone, visited Five Star Nails in the Westside Plaza for a biab treatment with white tips, a gel-like varnish designed to strengthen nails and last up to four weeks. However, Martine claimed that the treatment left her in pain and with nails as thin as paper, causing her significant distress.
Substandard Treatment Leaves Grandmother in Pain
Martine recounted her visit to the salon, expressing her disappointment with the service she received. She described how the technician, a young man, did not follow the standard procedure for applying biab and instead used a grinder excessively, causing her nails to become painful. She expressed her shock when she realized that he had gone right through her pinky nail, leading to further discomfort.
The grandmother went on to explain that the technician applied a substance that did not resemble biab, as it easily peeled off her nails. She also noted that he did not use the heat lamp correctly, further compromising the quality of the treatment. Martine expressed her distress at the outcome of the visit, stating that she felt upset and traumatised by the experience.
Images shared by Martine showed the condition of her nails post-treatment, highlighting a hole in one nail that caused her pain during everyday activities. She mentioned that even simple tasks like washing dishes became uncomfortable due to the sensitivity of her nails. Martine emphasized the embarrassment she felt about the appearance of her nails, as they were previously something she had been proud of.
Efforts to Rectify the Situation
Despite the distressing experience at Five Star Nails, the salon offered to rectify the damage caused to Martine’s nails and investigate the issue further. A staff member stated that they were willing to repair her nails and address the concerns raised by the customer. However, Martine expressed her reluctance to return to the salon, citing the extensive damage done to her nails and the time it would take to repair them.
Moving Forward
Martine’s story serves as a cautionary tale for others seeking beauty treatments, highlighting the importance of choosing reputable salons with experienced technicians. Her ordeal sheds light on the potential risks of substandard services and the impact they can have on individuals’ well-being. As she continues to deal with the aftermath of her visit to Five Star Nails, Martine’s experience serves as a reminder to prioritize quality and professionalism when seeking beauty treatments.
In Conclusion
The incident involving Martine Mayberry’s visit to Five Star Nails has sparked outrage and raised concerns about the quality of services provided by nail salons. Her traumatic experience serves as a warning to others about the potential risks of substandard treatments and the importance of choosing reputable establishments. As Martine navigates the aftermath of her ordeal, her story serves as a reminder to prioritize quality and safety when seeking beauty services.